Data Deletion Instructions

How to request deletion

1. Email hello@ampafrica.com with the subject line “Data deletion request”.
2. Tell us the name, email, phone number or Facebook / Instagram / WhatsApp account you used, and which conversation or booking it relates to.
3. We will confirm we have received your request and delete the personal information we hold, or tell you if we must keep a limited record for legal or accounting reasons.
4. We aim to complete deletion requests within 30 days.

What we delete

On request we delete enquiry and booking contact details, website chat records, newsletter subscriptions, and copies of messages you sent us on WhatsApp, Instagram or Facebook that we stored in order to reply to you.

Deleting a chat in the Facebook, Instagram or WhatsApp app does not automatically delete copies already received by Amp Studios. Use the email request above for that.

Facebook and Instagram

You can also remove Ampafrica / Amp Studios from your Facebook or Instagram account in Meta’s settings (Settings → Apps and websites, or the equivalent Instagram setting). That stops further access from Meta’s side. It does not delete records we already hold, so please still email us if you want those removed.

Contact

Data deletion requests: hello@ampafrica.com
Amp Studios, Unit 18 M1, The Mirage, Chiromo Road, Westlands, Nairobi.

Related: Privacy Policy.